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FAQs from Uber Eats
How can I find the best deals on Uber Eats?
To find the best deals, regularly check the 'Deals' section in the Uber Eats app. This area highlights restaurants offering special promotions. Enable push notifications to receive alerts about new offers, and consider joining Uber One for consistent savings on delivery fees and orders.
Are there any discounts for first-time Uber Eats users?
Yes, Uber Eats often offers generous discounts for first-time users. These can include offers like R150 off your first order of R200 or more. Check the app or website for current promotions available to new customers.
How does the Uber Eats referral program work?
When you refer a friend to Uber Eats using your unique invite code, and they place their first order, you typically receive R100 off your next order. Your friend may also get a discount on their first order, making it a win-win situation.
What is Uber One and is it worth it?
Uber One is a membership program that costs R99.99 per month. It offers benefits like free delivery on eligible Uber Eats orders, 10% off eligible deliveries and pickups, and 5% off Uber rides. It's worth it if you use Uber Eats frequently enough to offset the monthly fee with your savings.
How can I avoid high delivery fees on Uber Eats?
To avoid high delivery fees, try ordering during off-peak hours, opt for pickup instead of delivery, or join Uber One for free delivery on eligible orders. You can also look out for free delivery promotions or restaurants offering free delivery.
What should I do if my Uber Eats order is incorrect or missing items?
If your order is incorrect or missing items, report any issue through the Uber Eats app within 48 hours. Go to your order history, select 'Help' for the affected order, and follow the prompts to request a refund or correction.
Can I cancel my Uber Eats order after placing it?
Yes, you can cancel your order through the Uber Eats app, but do it quickly. Once the restaurant starts preparing your food, cancellations and refunds are typically not available. The app will show you the status of your order and whether cancellation is still an option.
Does Uber Eats offer any student discounts in South Africa?
Currently, Uber Eats doesn't offer specific student discounts in South Africa. However, students can take advantage of general promotions, first-time user offers, and the referral program to save on their orders.
How often does Uber Eats release new promo codes?
Uber Eats regularly releases new promo codes, but there's no set schedule. New offers can appear weekly or around special events. To stay updated, check the app frequently, enable notifications, and subscribe to Uber Eats emails for the latest promotions.
Is it cheaper to pick up my order instead of having it delivered?
Yes, picking up your order is typically cheaper as you avoid delivery fees. Many restaurants also offer pickup-specific discounts. If you're near the restaurant and able to collect your order, choosing pickup can lead to significant savings on your Uber Eats order.
Smart Ways to Cut Costs on Takeout with Uber Eats
Craving your favourite restaurant meals without the hassle of cooking or going out? Uber Eats makes it easy to enjoy delicious food delivered right to your door, often with some appetizing savings on the side. Let's explore how you can get more for your money when you order through Uber Eats in South Africa.
How to Use an Uber Eats Promo Code
Using a promo code on Uber Eats is simple and can lead to significant savings. Here's a quick step-by-step guide:
- Open the Uber Eats app or website and log in to your account
- Browse restaurants and add items to your cart
- When you're ready to check out, look for the 'Promotions' or 'Add Promo Code' option
- Enter your Uber Eats promo code and tap 'Apply'
- If valid, you'll see the discount applied to your order total
- Complete your order and enjoy your discounted meal!
Remember, promo codes often have specific terms, such as minimum order values or expiration dates, so be sure to read the fine print.
Understanding Uber Eats Delivery Options and Costs
Uber Eats offers flexible delivery to suit your needs and budget. Here's what you need to know about delivery options in South Africa:
Standard Delivery
Fees typically range from R10 to R20, but can be higher during peak times or for longer distances. The exact fee is always displayed before you place your order, so there are no surprises.
Free Delivery Promotions
Keep an eye out for free delivery promotions, which Uber Eats runs periodically. These can significantly reduce your overall order cost.
Pickup Option
If you're looking to eliminate delivery fees entirely, consider the pickup option. This allows you to collect your order directly from the restaurant, often at a lower price point.
Uber One Benefits
For frequent users, Uber One membership offers free delivery on eligible orders, among other perks. We'll dive deeper into this later.
Smart Savings Tips for Uber Eats
Take Advantage of First-Time User Offers
New to Uber Eats? You're in for a treat! First-time users often get access to generous welcome discounts. Keep an eye out for offers like R150 off your first order of R200 or more. These introductory deals are a great way to try the service and save big on your initial order.
Explore the 'Deals' Section
The Uber Eats app has a dedicated 'Deals' section where you can find current promotions and discounts. This is your go-to spot for finding restaurants offering special deals, such as 'Buy One Get One Free' offers or percentage discounts on your total order.
Consider Joining Uber One
If you're a frequent Uber Eats user, the Uber One membership might be worth considering. For R99.99 per month, you'll enjoy benefits like:
- Free delivery on eligible Uber Eats orders
- 10% off eligible Uber Eats deliveries and pickup orders
- 5% off eligible Uber rides
Do the maths to see if your ordering habits make this subscription a good value for you. If you order more than a few times a month, it could lead to substantial savings.
Refer Friends for Rewards
Uber Eats has a refer-a-friend program that can earn you discounts on future orders. When you share your unique invite code with friends and they place their first order, you'll typically receive R100 off your next order. It's a win-win: your friends get to try the service, and you save on your next meal.
Time Your Orders Strategically
Delivery fees can fluctuate based on demand. If you're flexible with your meal times, try ordering during off-peak hours to potentially lower your delivery costs. Late afternoon or early evening, before the dinner rush, can be a good time to find lower fees.
Check for Seasonal and Event-Based Promotions
Uber Eats often runs special promotions during major events or holidays. While specific shopping events aren't regularly scheduled, keep an eye out for deals around times like:
- Black Friday and Cyber Monday
- Major sporting events (like rugby or cricket matches)
- Public holidays
These can be great opportunities to save on your favourite meals from local restaurants.
How to Handle Issues with Your Uber Eats Order
While Uber Eats strives to provide a smooth experience, sometimes things don't go as planned. Here's how to handle common issues:
Missing or Incorrect Items
If your order arrives with missing or incorrect items, you have 48 hours to report the issue through the app or website. Go to your order history and select 'Help' for the affected order. Uber Eats will review your claim and may offer a refund or credit for the problematic items.
Order Cancellation
If you need to cancel your order, do it quickly through the app. Once the restaurant starts preparing your food, refunds are typically not available. The app will show you the status of your order and whether cancellation is still an option.
Refund Requests
For valid issues, you can request a refund for the affected portion of your order within seven days. Uber Eats aims to resolve most issues through the app, so that should be your first point of contact for any problems.
Stay Connected for More Uber Eats Savings
Want to stay in the loop about the latest Uber Eats deals and promotions? Here's how:
- Email Alerts: Sign up for Uber Eats email notifications to receive updates on new promo codes and special offers.
- App Notifications: Enable push notifications in the Uber Eats app to get real-time updates on deals and discounts.
- Social Media: Follow Uber Eats on social platforms for announcements and exclusive promotions.
Follow Uber Eats for More Deals
By following these tips and staying alert for the latest promotions, you'll be well on your way to enjoying delicious meals at better prices with Uber Eats. Happy ordering, and bon appétit!